Last updated: October 2026. We are a small, family-run program and we treat your personal information with the same care we treat our dogs. If anything below is unclear, please reach out and we will walk you through it.
Information We Collect
When you interact with Boo Paws Home, we collect only what we need to help you find, adopt, and care for your puppy. That breaks down into two categories:
Information you give us directly. Your name, email address, phone number, and home address when you submit an inquiry, a Puppy Adoption Application, a Guardian Family Application, or a contact message. If you adopt a puppy, we also collect details about your home environment, experience with dogs, and preferred contact method so we can match the right puppy to the right family.
Information collected automatically. Basic browsing data such as which pages you visit, how long you stay, and the device or browser you use. This helps us understand what content is useful and keep the site running smoothly.
How We Use Your Information
We use your information to do our job: helping you bring home the right puppy and supporting you afterward. Specifically, we use it to:
- • Respond to your inquiries and answer questions about specific puppies, breeds, or our process
- • Review and process your adoption or guardian application
- • Coordinate pickup, delivery, or travel arrangements for your puppy
- • Provide ongoing support and communicate with you about your companion's health and wellbeing
- • Improve our website, content, and services based on what we learn from how visitors use the site
We do not sell, rent, or trade your personal information to anyone. Ever. Your details stay with our team.
Information We Share
We share your information only when necessary to complete the adoption process or when required by law:
- • With our veterinarian partners, so they can examine your puppy and prepare health records for you
- • With a travel chaperone or flight nanny, if you choose delivery, so they can coordinate the journey safely
- • With service providers who help us run the website (such as hosting and email tools), under contracts that require them to protect your data
- • When required by law or to protect the safety and welfare of our dogs
Data Security
We take reasonable measures to protect your personal information using secure handling practices. Access to your information is limited to authorized team members who need it to respond to your inquiry or application. While no online system can be guaranteed 100% secure, we work hard to safeguard your data and never store payment card details on our servers.
Cookies
Our website may use cookies and similar technologies to remember your preferences, improve your browsing experience, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies will not prevent you from browsing puppies, reading our blog, or submitting an application.
Data Retention
We keep your information for as long as needed to provide our services and support the lifetime of your companion. If you ask us to delete your information and you are not in an active adoption process, we will remove it from our active records. Application and health records may be retained longer where required for the welfare of our dogs or by law.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You can also ask us to stop sending you communications at any time. To exercise any of these rights, simply send us a message through the contact and application form. We will respond within a reasonable timeframe, typically within 30 days.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you directly.
Contact Us
If you have any questions about this privacy policy or how we handle your information, we are happy to talk it through. Send us a message through the contact and application form. We are a small team and we read every message.